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- Frequently Asked Questions

General Questions

Who is South Beach Smoke for?
How does the South Beach Smoke Electronic Cigarette work?
Does the South Beach Smoke Electronic Cigarette produce smoke or tar?
Why is South Beach Smoke better than the rest?
Can I smoke anywhere with the South Beach Smoke Electronic Cigarette?
Is the South Beach Smoke Electronic Cigarette a healthier way to smoke?

Home Delivery Program Questions

What is the South Beach Smoke Membership with Home Delivery?
How does the Home Delivery Program work?
Do I need to sign up for the Home Delivery Program? in order to purchase a Starter Kit?
How do I enroll in the Home Delivery Program?
Do I need to have cartridges delivered monthly? Or can I set my own frequency?

Ordering Questions

Who can order from SouthBeachSmoke.com?
Is my personal information and credit card information safe to transmit on SouthBeachSmoke.com?
Can I buy South Beach Smoke products in stores?

Product Questions

Why does the South Beach Smoke Electronic Cigarette have a light at the end of it?
What is the difference between the PREMIUM line and the DELUXE line?
How long does each cartridge last and how does it compare to a traditional cigarette?
What is the battery life of the South Beach Smoke Electronic Cigarette?
How will I know when my battery needs charging?
How long does it take to recharge the battery?
Can I select the flavor or strength of the cartridges that come with the starter kit?
How much nicotine is in each cartridge?

General Questions

Who is South Beach Smoke for?

South Beach Smoke is for smokers 18 years of age or older & 19 or older if you live in Alabama, Alaska, New Jersey, Utah & New York. Please check the legal smoking age in your state as it may apply to electronic cigarettes. South Beach Smoke is an alternative to traditional cigarettes. While many people have successfully used it to quit smoking, electronic cigarettes have not yet been approved by the FDA as a quit smoking device. As a result, federal law prohibits us from marketing it as a quit smoking device & it should not be used as a quit smoking device. Please consult your doctor before use.

 

Does the South Beach Smoke Electronic Cigarette work?

In laymen terms, an electronic cigarette is comprised of a microcomputer, a battery, an atomizer, & a cartridge/filter. When you inhale, the microcomputer activates the battery, which is used to power the atomizer, which in turn vaporizes the nicotine solution found in cartridge/filter.

 

Does the South Beach Smoke Electronic Cigarette produce smoke or tar?

No, South Beach Smoke produces an odorless water vapor which looks like smoke but disappears in several seconds.

 

Why is South Beach Smoke better than the rest?

The South Beach Smoke e-cigarette is a revolutionary, innovative electric cigarette smoking device which offers the smoking community a healthier smoking alternative to the traditional tobacco cigarettes. Using advanced technology, the South Beach Smoke e-cig's revolutionary smoking alternative allows for a smoking experience without the flame, ash, tobacco, tar, carbon monoxide, or horrible and offensive smell found in traditional cigarettes. As the South Beach Smoke electronic cigarette is free of tobacco, this electric cigarette machine does not contain the thousands of harmful carcinogens typically found in tobacco products. With no offensive second-hand smoke, the South Beach Smoke electric cigarettes offer a safer, healthier environment to both you and the non-smoking community. Simply put, there is no longer a need for anyone to breathe the unwanted, dangerous second-hand smoke produced by traditional tobacco cigarettes.

 

Can I smoke anywhere with the South Beach Smoke Electronic Cigarette?

As this product is free of both first and second hand smoke, and is by no means a traditional tobacco cigarette, you should be free to smoke South Beach Smoke electric cigarettes in most areas that don't typically permit smoking.

 

Is the South Beach Smoke Electronic Cigarette a healthier way to smoke?

South Beach Smoke's e-cigarette's revolutionary smoking alternative allows for a smoking experience without the flame, ash, tobacco, tar, carbon monoxide, or horrible and offensive smell found in traditional cigarettes. As the South Beach Smoke electronic cigarette is free of tobacco, this electric cigarette machine does not contain the thousands of harmful carcinogens typically found in tobacco products. With no offensive second-hand smoke, the South Beach Smoke electric cigarettes offer a safer, healthier environment to both you and the non-smoking community. Simply put, there is no longer a need for anyone to breathe the unwanted, dangerous second-hand smoke produced by traditional tobacco cigarettes.

 

What exactly are the effects of nicotine?

The effects of nicotine are stimulation, a feeling of relaxation, calmness, and alertness. These effects can last from minutes to hours, and nicotine is considered habit forming and addictive. The carcinogenic properties of nicotine in a standalone form, separated from tobacco smoke, have not been evaluated by the International Agency for Research on Cancer/IARC.

 


Home Delivery Program Questions

What is the South Beach Smoke Membership with Home Delivery?

South Beach Smoke Membership with Home Delivery entitles its members to a number of benefits as well as unparalleled convenience. Benefits include:

- Lifetime Replacement Warranty
- 20% off of all cartridge refills purchased through the Home Delivery Program.
- Special offers and sales reserved exclusively for South Beach Smoke Members
- Assurance that each month you will have your monthly supply of cartridges delivered directly to your home
*Active participation in the Home Delivery Program is required to receive membership benefits.

 

How does the Home Delivery Program work?

The Home Delivery Program is an OPTIONAL program that allows our customers to save money on Electronic Cigarette Starter Kits and e Cigarette Cartridges while adding the convenience of automatic monthly delivery of their cartridges (ensuring that they always receive their desired supply). Participation in the program is optional and can be cancelled at any time. You can also modify the frequency or contents of your shipments at any time - Details
Additionally, active Home Delivery Program members receive a Lifetime Replacement Warranty on all items purchased from South Beach Smoke. That's right... we will replace any non-working part - Details
While enrollment in the Home Delivery Program is 100% optional and not required to purchase any of our items, most customers do decide to enroll and take advantage of the valuable benefits of this program.

 

Do I need to sign up for the Home Delivery Program in order to purchase a Starter Kit?

No. Enrollment in the Home Delivery Program is entirely optional. However, if you enroll, you get a significant discount on your starter kit, a 20% discount on your electronic cigarette cartridges, a Lifetime Warranty on your e-cigarette and special offers throughout the year. Because there is no commitment and you can cancel at any time, you have nothing to lose by enrolling. 97% of our customers enroll in the Home Delivery Program.

 

How do I enroll in the Home Delivery Program?

Enrolling is easy. Simply buy a starter kit or pack of cartridges at the Special/Member Price and you will be auto-enrolled. It's that easy.

 

Do I need to have cartridges delivered monthly? Or can I set my own frequency?

You can have them delivered whenever and as frequently as you like - it's totally up to you. By default you are set to every 30 days. If you wish to change that, you can enter different options during the checkout process. If you wish to make a change after your initial order date, you can call us, email us or reach us via the chat feature and we can set it up however you like... every 2 months, 6 months or anytime in between. You can even pause it if you go on vacation.

 

Who can order from SouthBeachSmoke.com?

Anyone 18 years of age or older and that is of legal smoking age in their respective state. If you live in Alabama, Alaska, New Jersey, Utah & New York, the legal smoking age is currently 19 (as of 6/17/2010)

 


Ordering Questions

Is my personal information and credit card information safe to transmit on SouthBeachSmoke.com?

All information, including your credit card data, is processed through PCI secured servers with 128 bit encryption technology. That means that your information is 128 times more secure than if it were processed in a restaurant or book store where no encryption usually occurs.

 

Can I buy South Beach Smoke products in stores?

In order to deliver South Beach Smoke products at the low prices offered, they are only available via the internet through our secure site at this point. Retail distribution plans are currently underway and will be available in the near future.

 


Product Questions

Why does the South Beach Smoke Electronic Cigarette have a light at the end of it?

The light at the end of the cigarette serves two purposes. The first is to make the e-cigarette appear like a traditional cigarette so as not to call attention to yourself. The second purpose is to alert you when the battery in your e-cigarette is running low, as it will begin to flash when your battery begins to reach its end.

 

What is the difference between the PREMIUM line and the DELUXE line?

NOTE: The Premium line has been discontinued. We will continue to sell cartridges to existing Premium customers for a limited time. Please contact our Customer Service Department for a very special upgrade offer for existing Premium customers.
The Deluxe original patented 2-part technology (battery component & atomized cartridge/filter) offers the industry's best smoking experience with its disposable all-in-one atomized cartridge/filters. This all-in-one atomized cartridge/filter provides a new & clean smoking experience each time the cartridge/filter is replaced, & eliminates any need for the maintenance of a separate atomizer unit.

Deluxe Starter Kit Manual

electronic cigarette diagram old version

NOTE: The Premium line has been discontinued. We will continue to sell cartridges to existing Premium customers for a limited time. Please contact our Customer Service Department for a very special upgrade offer for existing Premium customers.
The Premium offers 3-part technology (battery component, atomizer, & cartridge/filter), standard to the electronic cigarette industry. The Trio's improved atomizer is a separate piece from the cartridge/filter, & stays with the battery for continuous reuse. The only thing you replace is the cartridge/filter which contains the flavored nicotine solution.

Premium Starter Kit Manual

electronic cigarette diagram new 2 piece version

 

How long does each cartridge last and how does it compare to a traditional cigarette?

The Deluxe e-cigarette cartridge is equivalent to approximately 1.5 - 2 packs of cigarettes. Ultimately how long an electric cigarette cartridge lasts depends on the smoking habits of the user.

What is the battery life of the South Beach Smoke Electronic Cigarette?

Once a battery is fully charged, it will last an entire day, depending upon usage. The shorter battery is better for evening use as it lasts a much shorter time on a single charge. While you are using one battery, your other battery can be charging to ensure your continuous smoking experience.

 

How will I know when my battery needs charging?

The flavor will eventually change slightly, and much less vapor will be produced - both of these signs indicate that the cartridge may need to be changed.

 

How long does it take to recharge the battery?

On average a fully discharged battery will take 1 hour to fully recharge.

 

Can I select the flavor and strength of cartridges that come with the starter kit?

The Deluxe Starter Kits allow you to select a flavor and strength of your choice for the cartridges that come included with your kit. Make sure you also check out our assorted packs if yo are unsure which flavor is right for you.

 

How much nicotine is in each cartridge?

We offer our users flexibility, so you can adjust based on your nicotine preference. Please reference the chart below for a full explanation:

Level
Deluxe
Equivalent To
Full Flavored
16 mg
Full Flavored Cigarettes
Light
12 mg
Light Strength Cigarettes
Ultra Light
6 mg
Ultra Light Cigarettes
Non-Nicotine
0 mg
No Nicotine
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