What is ePuffer Electronic Cigarette?
ePuffer electronic cigarette (or e-cig / "e-cigarette") is an alternative to smoked tobacco products, such as cigarettes, cigars, or pipes. It is a battery-powered device that provides inhaled doses of nicotine by delivering a vaporized nicotine solution. In addition to nicotine delivery, this vapor also provides a flavor and physical sensation similar to that of inhaled tobacco smoke, while no tobacco, smoke, or combustion is actually involved in its operation.
E-Cigarette types, parts and components definition
Battery - The body of the cigarette
Three piece models: Battery + Atomizer + Cartridge
Two piece models: Battery + Cartomizer
One piece models: Disposables
Note: Disposable models CAN NOT be refilled or recharged.
What is inside ePuffer electronic cigarette and is it safe for humans?
The ingredients of ePuffer e-liquid formula (the juice that is
used in our electronic cigarette cartridges) are:
Is this a quit smoking aid?
The ePuffer electronic cigarette is not a medical device and ePuffer makes no claims to help a person quit smoking, however it has helped many people who wanted to quit or cut down on tobacco product intake. Our product is unique and totally different from nicotine gums, patches or any other solutions that are available on the market today. On average, it takes about 5 months for one to move down from High to Zero nicotine intake and once you are at zero nicotine, it is up to you how you want to handle your habit. You can simply stop (no more nicotine cravings), or continue your habit smoking zero nicotine
How long does one cartridge last?
Please refer to the chart below regarding the average cartridge lifetime for different cigarette models:
Eaze Magnum Cartridge ~ 20-25 cigarettes
Elite Classic Cartridge ~ 18-20 cigarettes
Elite Mini Cartridge ~ 12-14 cigarettes
Colibri Micro Cartridge ~ 12 - 15 cigarettes
Super Mini Cartridge ~ 10-12 cigarettes
One regular cigarette would be equivalent to 10-15 epuffs. The flavor strength and the thickness of produced vapor will eventually reduce so you will know when to replace or refill the cartridge with the E-liquid.
How long does the battery last?
Almost every kit* includes two batteries of the same capacity**. Recharge one while another is being used. One fully charged battery will last for smoking of one cartridge. The average battery lifespan is 350-400 recharge cycles. Average life per charge varies from 100 to 250 puffs***.
* Magnum Value/ePack and Colibri Value Kits have only one battery
** Magnum Starter and Deluxe kits have one Mini (Short) and one High (Long) capacity batteries.
*** Depends on the e-cigarette model. See "How long does the cartridge last?"
How long does the atomizer for the three piece design models last?
Average atomizer lifetime is 10.000 puffs, with an average smoking of 10 cigs per day it should last for 3 months.
What ePuffer models were featured on "The Doctors" Show in 2009?
The Original ePuffer EAZE MAGNUM Electronic Cigarette and COHITA disposable Electronic Cigar appeared on The Doctors count down for the Top 10 Health Trends of 2009! The Doctors shared a positive opinion of the product, suggesting that it was a much healthier alternative for current smokers.
To test the effectiveness and " feel " of the product they had a volunteer try the ePuffer EAZE Magnum electronic cigarette. Being so satisfied with the product she quit smoking regular cigarettes altogether, and that was only after 2 days of using the ePuffer EAZE MAGNUM electronic cigarette! She also stated that she would definitely suggest the product to her friends and family.
The original EAZE MAGNUM electronic cigarette looks and feels like
a real tobacco cigarette, making it comfortable and easy to use
by any smoker. It comes in two parts - the first is a rechargeable
lithium Inteli battery with a built-in micro computer and the other
is a disposable atomized cartridge. Inside the cartridge you will
find the nicotine pad and atomizing mechanism. Once the disposable
cartridge is finished, all you need to do, is simply unscrew the
used cartridge and screw on the fresh one. No cleaning or maintenance
is required. A main advantage of this device is the atomizer is
never reused, so you dont have to worry about problems including
nicotine build-up, clogging and residue. Smoker will draw in a Vapor
that looks virtually the same as a smoke from real tobacco cigarette.
What ePuffer models were featured on "The Doctors" Show in 2010?
Once again, The Doctor's reviewed ePuffer Electronic smoking devices
on their show. The "Medical Emergencies You Cant Ignore"
episode was featured on March 8th, 2010.
What is the size/weight difference between the ePuffer cigarettes?
Please refer to the chart below regarding size and weight of the e-cigarettes.
EAZE MAGNUM REV-2 High Capacity ( long )- ( Ø = 9mm, length: 115mm, weight: 15 grams )
EAZE MAGNUM REV-2 Regular ( short ) - ( Ø = 9mm, length: 100mm, weight: 12 grams )
MAGNUM Disposable UNO / Military - ( Ø = 9mm, length: 4.5" / 115mm, weight: 8 grams )
COLIBRI Micro - ( Ø = 7 mm, length: 3.3" / 84mm, weight: 9 grams )
ELITE CLASSIC - ( Ø = 9mm/12mm, length: 6" / 152mm, weight: 20 grams )
ELITE MINI - ( Ø = 8.5mm, length: 4.5" / 115mm, weight: 15 grams )
SUPER MINI - ( Ø = 8.5mm, length: 3.5" / 89mm, weight: 9.5 grams )
COHITA 1800 Disposable - ( Ø = 17mm, length: 6" / 152mm, weight: 50 grams )
COHITA E600 - ( Ø = 13mm, length: 5" / 127mm, weight: 30 grams )
COHITA E650 - ( Ø = 12mm, length: 6" / 152mm, weight: 40 grams )
What Cartridges / E-liquid flavors and densities are available?
To match your smoking habit, ePuffer offers various cartrdige and eliquid flavors and nicotine densities.
Extra Strong - 16 / 24 mg (depends on the cigarette model)
One of the latest improvements ePuffer made to help you choose the nicotine strength matching your regular cigarettes is called "True Nicotine". At the moment this nicotine strength is featured in our new models: Colibri Micro, Magnum UNO D2 (disposable), COHITA E650 and ePipe 605.
Magnum UNO D2 ( disposable )
Tobacco Flavors: Premium Tobacco, American Tobacco blend, Canadian
Tobacco blend, 5X5, Virginia, Mirabella, EAZE In-House Tobacco Blend,
New London, Ryuan, Belgo, Cohita Cigar Flavor.
How to refill E-Puffer with E-liquid?
Eeaze Magnum: To refill the cartridge detach it from the battery and pop the white plastic cap off using a thin metal object like an office pin or a safety pin. You will see a transparent rubber ring inside that should be removed as well.
Squeeze a few drops of e-liquid (4-5 for the Magnum) around the nicotine pad (cotton -like material) AVOIDING the center. Let the liquid absorb for 30-60 seconds and repeat the procedure. To ensure the eliquid doesn't get on the atomizing element do not hold the cartridge vertically but at an angle. Put the plastic cover back in the cartridge. Now you can smoke the cartridge again.
Make sure you do not overfill the cartridge and let every eliquid
drop absorb as overfilling will damage the atomizer and ruin the
You can save about 70% on cartridges when using e-liquid.
A part of my ePuffer is broken/lost/stolen or I need an extra one. What should I do?
All products are sold with the understanding that the purchaser has independently determined the suitability of the product for their own use and come with the following warranty limits:
Atomizers - 3 months
Batteries - 6 months
Chargers - 1 year
Purchase of spare parts:
How can I pay for my ePuffer?
You can pay for your ePuffer directly at the check-out using your Visa or Mastercard.
I would like to return/replace the product. How do I do that and how to get an RMA number?
Customers must request an RMA authorization via our Trouble Ticket system prior to returning any merchandise to ePuffer.com
All returned merchandise must be in the original packaging including manuals, accessories, cables, etc. with the authorization (RMA#) clearly printed on the outside of the package. Return requests must be made within 30 days of the receipt date. All free items (bonuses) must be returned together with purchased items in order to receive a full refund. Any vouchers or gift certificates earned by a returned order will be voided, and the voucher amount will be charged to any order to which it was applied. For hygienic reasons we will not provide refund for a used e-liquid and nicotine cartridges.
All warranties are voided if returned product is found to be abused,
scratched, mishandled, mislabeled, modified, or altered in any way.
Shipping and handling charges are non-refundable. Customer is responsible for all the shipping charges associated with returning the defective merchandise for exchange or refund.
If your questions are not listed above, please click here to contact our Customer Service. Team. In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. Please reopen tickets on reply to avoid miscommunication. For your reference we provide complete archives and history of all your support requests.
Customer Support Operating Hours: Mon-Fri: 10:00am - 6:00pm EST (Excluding US & Canadian National Holidays).